Exchange Policy
Our Exchange Policy:
 
If for any reason you are not satisfied with your purchase,  You may exchange it within 14 days of purchase. 
Watches in original condition (unworn and unaltered) and accompanied by the original packaging, instructions, and warranty documents, may be returned or exchanged within 14 days. 
Custom designed merchandise, class rings, special ordered Bangles/Rings/Earrings/Name Plates/Bracelets and items engraved with personalized information cannot be returned or exchanged.
*Exchanges are also accepted at any of our Jaichand Jewelers location.

If you purchased an item from JachandJewelers.com  and it shipped directly to you, please follow the instructions on your packing slip (also listed below:)

Indicate the return reason in the Exchange column on the front of the packing slip next to the line item you are returning.
Include your packing slip and all original documentation with your merchandise (you may want to make a copy of your packing slip for yourself).
Please note that when returning or exchanging a piece, the shipping of  the piece, it will be at your cost .
Affix the return address label from the front of your packing slip to the top left corner of your shipping box.
Please ship your merchandise prepaid and insured for the full purchase price to the address indicated on your packing slip.
Please Note: 

Your packing slip must accompany your Item to be exchanged.
All returns are subject to inspection by our Quality team before a refund is processed.
Jaichand Jewelers is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.

Questions about your order?
Please email us at support@JAICHANDJEWELER@aol.COM  representative or call 
718-322-1000/0900.